1. 
Your boss asked you to send her a soft copy of your latest résumé. An example of a soft copy is:

Clerical Operation

2. 
Which computer program should you go if you want to email a company?

Clerical Operation

3. 
One of the responsibilities of a clerical job is answering and tending phone calls. Which is the best way to answer a phone call in a company?

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4. 
This is a type of document issued by a seller to a buyer relating to a sale transaction and indicating the products, quantities and prices sold to the buyer.

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5. 
The chief financial officer is responsible for the financial matters and financial management of a corporation, she is also known as the _______.

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6. 
An example of a hard copy document is:

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7. 
This is a telephonic transmission of scanned documents of texts and images to a telephone number connected to a printer.

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8. 
Which of the following is not a usual document used in a sales company?

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9. 
Which department of a company is responsible for cash register operations and payment processing?

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10. 
What does a CC means in an email message?

Clerical Operation

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